Data Protection & Privacy

Rk111 Privacy Policy — Keeping your information safe

Every piece of information you share with rk111 is completely secure. We openly explain what data we collect, why we collect it, and how we keep it safe. Your trust is our most valuable asset.

SSL Encryption
No Third-Party Sales
GDPR Compliant
Last Updated: January 2026

Our Our Privacy Commitment

The six core principles rk111 follows to protect your data

End-to-End Encryption

All your data is secured with 256-bit SSL encryption. From transactions to personal details — everything stays strictly between you and us.

Secure Data Storage

Your data is stored on internationally certified secure servers. Data centers operate under 24/7 security with regular backups.

No Third-Party Sharing

Your personal data is never sold or shared with third parties. Limited information may only be shared when legally required.

Your Control

You can view, correct, or delete your data at any time. Full control over your information always remains with you.

Regular Security Audits

Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.

Instant Alerts

If any suspicious activity is detected on your account, we notify you immediately via SMS and email.


1 Information Collection

Rk111 collects only the information necessary to provide you with the best gaming experience. We take only what we genuinely need to deliver our services — collecting unnecessary data goes against our policy.

Information collected directly from you

When you register with rk111 or use our services, we collect the following information:

  • Full name (as per national ID)
  • Active email address and mobile number
  • Date of Birth & Residential Address
  • Payment method details (Mobile Banking / Nagad / Rocket number)
  • A copy of your national ID or passport is required for KYC verification.
  • Customer support interaction history

Automatically Collected Information

When you use the rk111 website or app, certain technical information is collected automatically:

  • IP address and device type
  • Browser Type & Operating System
  • Page Visit Timestamps & Session Data
  • Gaming Activity & Betting History
  • Transaction Details
Data Type Reason for Collection Retention Period
Personal Identity Account Verification & KYC 5 years after account closure
Financial Information Transaction Processing 7 years as required by law
Gaming History Responsible Gaming Monitoring For as long as the account remains active
Technical Information Security & Fraud Prevention 90 Days
Communication History Support Quality Improvement 2 Years

Rk111 never directly stores your password, full card number, or sensitive financial details. This information is protected using industry-standard hashing and tokenization methods.

2 How We Use Your Information

Rk111 uses your information only for specific, legitimate purposes. We believe transparency is the foundation of trust, so we are committed to clearly explaining how your data is used.

Primary Purposes

  • Account Management: Handling registration, login, password recovery, and account security.
  • Identity Verification: Verifying your age and identity and completing the KYC process.
  • Transaction Processing: Processing deposits and withdrawals quickly and securely.
  • Customer Support: Using previous interaction history to resolve your issues quickly.
  • Fraud Prevention: Protecting your account by detecting suspicious activity.

Secondary Purposes

  • Service Improvement: Analyzing your usage patterns to deliver a better experience.
  • Personalised Offers: Showing you relevant bonuses and promotions based on your preferences.
  • Legal Compliance: Meeting applicable legal requirements and regulatory obligations.
  • Responsible Gaming: Detecting unusual gaming behavior to assist members.

Where legally required, we obtain your consent before using your data. You can opt out of marketing communications at any time.

3 Cookies & Tracking

Rk111 uses cookies and similar technologies on its website and app to make your experience smoother and more personalized.

Cookie Types

  • Essential Cookies: Essential for maintaining login sessions and ensuring site security. Disabling these cookies may cause the website to function incorrectly.
  • Functional Cookies: Used to remember your language preference, theme settings, and similar choices.
  • Analytics Cookies: To understand how many users visit a page and for how long. This data is completely anonymous.
  • Marketing Cookies: To show you relevant ads based on your interests. You can opt out of this at any time.

You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

4 Information Sharing & Disclosure

Rk111 does not sell your data to third parties. However, limited information may need to be shared in certain specific circumstances.

When Your Information May Be Shared

  • Payment Processing: Necessary information is shared to process transactions via Mobile Banking, Nagad, or Rocket.
  • Legal Obligations: Information may be disclosed when required by a court order or regulatory authority.
  • Fraud Investigation: To assist the relevant authorities in investigating financial crimes.
  • Technology Partners: Trusted technology partners who assist in running our services, all operating under strict confidentiality agreements.

All our third-party partners operate under a strict data processing agreement. They may only use your information for specified purposes — any other use is prohibited.

5 Data Retention & Security

To protect your data, rk111 employs industry-leading technical and administrative measures. Our security team monitors systems 24 hours a day, 7 days a week.

Technical Security Measures

  • All data is secured with 256-bit AES encryption.
  • Data transmission is secured using the TLS 1.3 protocol.
  • Account access is secured using Multi-Factor Authentication (MFA).
  • Firewalls and intrusion detection systems are in place to guard against attacks.
  • Regular penetration testing is conducted to identify system vulnerabilities.

Administrative Security Measures

  • Only authorized personnel are granted access to limited data on a need-to-know basis.
  • All staff receive regular training on data protection.
  • Every instance of data access is logged and reviewed on a regular basis.
  • In the event of a data breach, the relevant authorities are notified within 72 hours.

6 Your Rights

Rk111 believes every member has full ownership of their personal data. We uphold the following rights:

  • Right to Know: You can find out exactly what information we hold about you.
  • Right to Rectification: You may correct any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In some cases, you can request that the processing of your data be restricted.
  • Right to Data Portability: You can receive your data in a standard, portable format.
  • Right to Object: You may object to certain types of data processing.

To exercise any of these rights, please contact our customer support. We typically process your request within 30 days.

7 Children's Privacy

Rk111 is a platform strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor has used or is using our services, we will immediately close the account and delete any collected data. If you believe your child has accessed our platform, please contact us.

Registration on rk111 by anyone under 18 is strictly prohibited. We verify age at the time of registration, and identity documents are checked during the KYC process.

8 International Data Transfers

Rk111 stores data in internationally certified data centers. In some cases, your information may be stored on servers outside Bangladesh. Regardless of location, we maintain the same high standards of privacy and security.

For international data transfers, we ensure the following safeguards are in place:

  • Legal protection is ensured through the use of Standard Contractual Clauses (SCC).
  • We verify that third-party countries have adequate data protection laws in place.
  • All data is encrypted during transfer.
  • Recipient organisations maintain privacy standards equivalent to our own.

Contact our customer support for more details on international data transfers. We are committed to full transparency.

9 Policy Updates

Rk111 may update this privacy policy from time to time. Changes may occur due to technological developments, new legal requirements, or improvements to our services.

How You Will Be Notified of Changes

  • You will receive advance notice at your registered email address of any significant changes.
  • The "Last Updated" date at the top of the page will always reflect the most recent revision.
  • A banner notification will be displayed on the website for major changes.
  • Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy.

We recommend visiting this page regularly. If you object to any changes, please stop using the service and contact our customer support.

10 Contact

If you have any questions, comments, or complaints about this privacy policy, please get in touch. Our dedicated privacy team is always ready to help.

Communication Channels

  • Email: [email protected]
  • Live Chat: Always available in the bottom-right corner of the website
  • Response Time: Usually within 24 hours

All data protection complaints are treated with the utmost seriousness — we investigate thoroughly and provide a written response within 30 days.

Your privacy is our top priority. Enjoy your games at rk111 with complete peace of mind — keeping your data safe is our responsibility.


Securely Protected Data Play Now

Your data is protected to the highest security standards at rk111. Register now and join Bangladesh's most trusted gaming platform.


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