Gaming is for fun, not stress relief. rk111 wants you to enjoy every moment — but mindfully and within your limits. Our responsible gaming tools and guides are here to help you build healthy gaming habits.
Rk111 believes that genuine enjoyment comes from playing responsibly. Our six core commitments are designed to keep your gaming experience safe and in your control.
Set your own weekly or monthly deposit limit. Once a limit is in place, rk111 enforces it strictly — no deposits beyond that amount will be accepted.
Decide in advance how many hours per day or week you want to spend gaming. The system will automatically alert you when your set time is reached.
Give yourself a cooling-off period of 24 hours to 30 days by pausing your account. No betting or deposits are allowed during this time.
If you feel your gaming is getting out of control, you can self-exclude your account for anywhere between 6 months and 5 years. The decision is entirely yours.
You can review your gaming history, win/loss statistics, and spending details at any time. Stay informed and make your own decisions.
Our specially trained support team is always ready to help with responsible gaming concerns. Reach us directly through live chat.
Responsible gaming means treating gaming as a healthy form of entertainment — not as a solution to life's problems or financial difficulties. At rk111, we are always mindful of this and want every one of our members to be too.
When online gaming crosses the line from entertainment into addiction, it can take a serious toll on family life, work, and finances. Many people in Bangladesh struggle with this without realizing when it is time to stop. rk111 is committed to helping every player on our platform stay in control.
The core principles of responsible gaming are: Play for entertainment, not to make money. If winnings from gaming start to feel like a primary source of income, that is a warning sign.
Responsible gaming at rk111 is not just a policy — it is the foundation of everything we do. The long-term wellbeing of our players is the true measure of our success.
Rk111 has built a comprehensive protection system for its members. These tools are available free of charge and can be accessed at any time from your account settings.
Set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases require a 24-hour waiting period.
Set a limit on the maximum amount you can lose within a given period. Once you reach that limit, the system will prevent you from playing further.
Set a maximum duration for each gaming session. When time is up, you will receive an automatic alert and the session will end.
Take a temporary break ranging from 24 hours to 30 days. During this period, you will not be able to log in, but your account balance will remain safe and secure.
If you are experiencing long-term difficulties, you can exclude yourself from the platform for a period of 6 months to 5 years. This decision cannot be reversed.
During regular breaks between gaming sessions, the system will show you how long you have been playing and how much you have spent.
To access these tools, go to the "Responsible Gaming" section in your account settings. For any assistance, our support team is available via live chat.
It is not always easy to recognize when gaming has become a problem. If you notice any of the signs below, take them seriously and start using our responsible gaming tools.
You are using money meant for essential expenses on gaming, or borrowing money to play.
You are spending far more time gaming than you planned and find it hard to stop.
You are prioritizing gaming over spending time with family or friends.
Feeling extreme excitement when you win and severe distress when you lose.
You keep placing larger bets in an attempt to recover money you have lost.
You are hiding your gaming habits from family or people close to you.
If you identify with three or more of these signs, please contact rk111's support team right away. We are here to help, without judgment.
Ask yourself the following questions. If most of your answers are "Yes," it may be time to take a closer look at your gaming habits.
Have you ever spent more time or money on gaming than you originally planned?
Do you feel restless, irritable, or anxious when you are unable to play?
Have you ever skipped work, studies, or family responsibilities to play?
Have you found yourself repeatedly coming back to try to win back money you lost?
Have you ever hidden your gaming habits from family or friends?
Have you ever taken out a loan or dipped into savings to fund your gaming?
Have you tried to take a break from gaming but found you couldn't?
If three or more of your answers are "Yes," contact our customer support or use the cooldown or self-exclusion tools. Taking action at the right time is always the smartest move.
Responsible gaming does not mean stopping — it means playing the right way. Follow these tips to enjoy gaming while keeping every other area of your life on track.
Set aside a fixed gaming budget at the start of each month. Once that amount is gone, stop playing — going over budget is a warning sign.
Set a phone alarm before you start playing. When it goes off, stop immediately — resist the urge to play "just one more round".
Set a win target for the day and stop once you reach it. Chasing more out of greed often leads to losing everything.
Avoid gaming when you are stressed, lonely, or feeling low. Your judgment is impaired in those moments and you are more likely to take risks.
Take at least a 10-minute break every hour. Get up, walk around, drink some water — it helps keep your focus and decision-making sharp.
Note how long you played, how much you won, and how much you lost each day. Review it at the end of the month — the numbers tell a clear story.
Rk111 strictly prohibits anyone under the age of 18 from accessing the platform. Age is verified at registration, and identity document verification is mandatory as part of the KYC process.
If anyone under the age of 18 is found to be using rk111, their account will be permanently closed and all transactions will be voided. We make no compromises when it comes to protecting minors.
If you or someone you know is struggling with problem gambling, do not wait to seek help. Alongside rk111's own support, the organizations below can also assist.
Our trained support team is available 24/7. For any questions or assistance related to responsible gaming, contact us directly via live chat.
For confidential support, email us at [email protected] — we typically respond within 24 hours.
For mental health support in Bangladesh, you can contact the National Institute of Mental Health (NIMH) or the Kaan Pete Roi helpline.
Family members can seek help too. If someone you care about is struggling with a gaming problem, reach out to us — we will work through it together.
Find answers to the most frequently asked questions about responsible gaming right here.